Return Policy

We want you to be delighted with your purchase but if for any reason you are not satisfied, we are happy to accept a return for refund on all qualified items. Within 28 days from your receipt of delivery, you may initiate a return for qualified merchandise.

Items must be returned unworn, unwashed, undamaged and unused with their original tags/boxes. Footwear and accessories must be returned in the original boxes provided and inside a protective shipping box. Returns on swimwear and lingerie will not be accepted if the hygienic strip has been removed, or if the items show signs of wear. Beauty products that have been opened are not eligible for return. Items purchased at a discount greater than 50% are final sale and are not eligible for return. Please note that home products, and fine jewelry are also considered final sale.

Returns shipped outside our return window, received with visible signs of wear, containing missing tags, or on final sale will be shipped back to the customer at their expense.

Once your return has been received, we will refund you via your original payment method, which can take up to 5 business days to process depending on your bank or payment provider.

If you wish to return your purchase, please make sure you are doing so within the 28 day window and have your invoice with you.

Once return documents are sent, the customer is responsible for shipping their return to our warehouse within 28 days of the confirmed delivery date. Once your return has been received and complies with our returns policy, we will refund your card the shipping charge and taxes and duties. Returns shipped outside our return window or received with visible signs of wear and tags missing will be shipped back to the customer at their expense.